Shipping
We currently offer domestic shipping within the United States. All orders are shipped via UPS with tracking information provided. Shipping times may vary depending on your location.
What Can Be Returned/Exchanged?
At S. Kelly Designs, we want you to love your purchase. However, if something doesn't quite fit your needs, we offer a hassle-free return and exchange policy.
You can return or exchange most non-custom items within 30 days of receiving your order.
- Full Refund: We offer full refunds for items returned within 10 days of receipt, in their original condition and packaging.
- Exchange: After 10 days but within 30 days, you are welcome to exchange unworn and unwashed items for a different size or style.
How to Initiate a Return or Exchange:
- Contact us immediately at hello@skelly-designs.com.
- Please include your order number and the reason for your return or exchange request.
- We will then provide you with a return label (a $9.95 restocking fee will be deducted from your refund to cover shipping costs). You can also choose to send the item back using your preferred courier service.
Important Notes:
- All returns must be packaged securely in their original packaging.
- Custom-made items are final sale and cannot be returned or exchanged.
- We recommend using a trackable shipping method for your return. S. Kelly Designs is not responsible for lost or damaged return packages.
- Once we receive your returned item and confirm it's in its original condition, your refund (minus the restocking fee) will be processed within 5 business days.
For any questions or concerns, please don't hesitate to contact us at hello@skelly-designs.com. We're always happy to help.